Our Privacy Commitment
This Policy applies to our retail stores, our Web Sites, mobile apps, call centres and all other channels in which Quanizone collects and uses your personal information.
What we collect
The types of information we collect depend on the nature of your interaction with us;
Personal information : this is information that can identify an individual or information about an identifiable individual. We may collect personal information such as:
● Your contact information – e.g., name, address, telephone number, and email address;
● Your personal preferences – e.g., product wish lists, language preferences, and marketing consent
● Your transaction information – e.g., products purchased, method of payment, amount paid, signature, and credit or debit card number.
In addition, we may collect the following information;
● We may collect and summarize customer information in an aggregate format for internal statistical and research purposes. We may, for example, summarize our data to determine that a certain percentage of contest entrants are male, aged 18 to 25.
You may choose not to provide us with your personal information. However, if you make this choice we may not be able to provide you with the product, service, or information that you requested.
Returns and Exchanges
Our ultimate goal is to ensure that you are completely satisfied with your purchase and to this end, Quanizone offers a Return Policy. For Quanizone to continue to offer our Return Policy, we ask for personal information such as your name, address, and telephone number for the purposes of detecting and preventing fraud. You may also be asked to produce a photo and an ID for verification purposes only.
Purchase Follow-Up, Surveys, and Customer Research
Following a purchase, we may send you a follow-up letter to thank you for your business, or we may contact you directly to ensure that you are completely satisfied with the delivery, setup, or installation of your new product.
We may offer you the opportunity to engage with our content on or through third- party social networking websites, plug-ins and applications. When you engage with our content on or through third-party social networking websites, plug-ins and applications, you may allow us to have access to certain information associated with your social media account (e.g., name, username, email address, profile picture, gender) to deliver the content or as part of the operation of the website, plug-in or application. When you provide information from your social media account, we may use this information to personalize your experience on the Web Site and on the third- party social networking websites, plug-ins and applications, and to provide you with other products or services you may request.